 Web design Terms and Conditions
These terms are applicable for
all commissions. Additional terms relating to hosting can
be found here.
All services provided by Internetbuff to the Customer are
subject to the following terms and conditions.
1. Acceptance. A copy of these terms and conditions must
be signed by all new customers at the time of submission of work
to Internetbuff, indicating agreement to and acceptance of these
Terms and Conditions. Alternatively, payment of an advance fee
or payment online is an acceptance of our terms and conditions,
a copy of which is available via our website.
2. Charges. Charges for services to be provided by Internetbuff
are defined in the project quotation that the Customer receives
via e-mail. Quotations are valid for a period of 30 days. Internetbuff
reserves the right to alter or decline to provide a quotation
after expiry of the 30 days.
All Web site design services require an advance payment of a
minimum of fifty (50) percent of the project quotation total
before the work is supplied to the Customer for review.
The remaining fifty (50) percent of the project quotation total
will be due upon completion of the work prior to upload to the
server or release of materials. Charges for web design work does
not cover the release of source png or fla files; if the Customer requires
these items then a separate quotation can be prepared.
Payment for services is due by cheque or bank transfer. Cheques
should be made payable to Internetbuff and sent to 28A Mayfield
Avenue, Southend on Sea, Essex SS2 6NZ
3. Customer Review. Internetbuff will provide the Customer with
an opportunity to review the appearance and content of the Web
site during the design and once they are completed. At the completion
of the project, such materials will be deemed to be accepted
and approved unless the Customer notifies Internetbuff
otherwise within ten (10) days of the date the materials are
made available to the Customer.
4. Turnaround Time and Content Control. Internetbuff
will install and publicly post or supply the Customer's Web
site by the date specified in the project proposal, or if no
such date is specified, within four weeks of the date initial
payment is received from the Customer, unless a delay
is specifically requested by the Customer and agreed by
Internetbuff.
In return, the Customer agrees to delegate a single individual
as 'first-point-of-call' to aid Internetbuff with progressing
the commission in a satisfactory and expedient manner.
During the project, Internetbuff will require the Customer to
provide copy and images. If content is not provided within four
(4) weeks of an official request by email then Internetbuff reserves
the right to advise the Customer of a revision to the
final payment fee based on new or revised pricing schedules that
may be introduced from time to time. If content is not provided
within eight (8) weeks from the original email request then the
Customer is considered to be in default of the commission, the
project will be terminated and the Customer sent the
final invoice for immediate payment. Internetbuff will agree,
at its discretion, to recommence the commission after agreement
is reached on a new quotation document and once the original
fees have been payed.
5. Payment. Invoices will be provided by Internetbuff
upon completion of the work for Web Design and any associated
services. Invoices are normally sent via email; however, the Customer may
elect to receive hard copy invoices. Invoices are due upon receipt.
Accounts that remain unpaid thirty (30) days after the date of
the invoice will be assessed a service charge in the amount of
the higher of one and one-half percent (1.5%) or £25 per month
of the total amount due.
6. Default. Accounts unpaid thirty (30) days after the
date of invoice will be considered in default. If the Customer in
default maintains any information or files on Internetbuff's Web
space, Internetbuff will, at its discretion, remove all such
material from its web space. Internetbuff is not responsible
for any loss of data incurred due to the removal of the service.
Removal of such material does not relieve the Customer of
the obligation to pay any outstanding charges assessed to the Customer's account.
Cheques returned for insufficient funds will be assessed a return
charge of £25 and the Customer's account will immediately
be considered to be in default until full payment is received.
Customers with accounts in default agree to pay Internetbuff
reasonable expenses, including legal fees and costs for collection
by third-party agencies, incurred by Internetbuff in enforcing
these Terms and Conditions.
7. Termination. Termination of services by the Customer must
be requested in a written notice and will be effective on receipt
of such notice. E-mail or telephone requests for termination
of services will not be honoured until and unless confirmed in
writing. The Customer will be invoiced for design work
completed to the date of first notice of cancellation for payment
in full within thirty (30) days.
8. Legal Restrictions. Terms and Conditions relating
to hosting account content and usage may be found at here
9. Copyright. The Customer retains the copyright
to data, files and graphic logos provided by the Customer,
and grants Internetbuff the rights to publish and use such material.
The Customer must obtain permission and rights to use
any information or files that are copyrighted by a third party.
The Customer is further responsible for granting Internetbuff
permission and rights for use of the same and agrees to indemnify
and hold harmless Internetbuff from any and all claims resulting
from the Customer's negligence or inability to obtain
proper copyright permissions. A contract for Web site design
and/or placement shall be regarded as a guarantee by the Customer to
Internetbuff that all such permissions and authorities have been
obtained. Evidence of permissions and authorities may be requested.
10. Standard Media Delivery. Unless otherwise specified
in the project quotation, this Agreement assumes that any text
will be provided by the Customer in electronic format
(ASCII text files delivered on floppy disk or via e-mail or FTP)
and that all photographs and other graphics will be provided
physically in high quality print suitable for scanning or electronically
in .gif, .jpeg, .png or .tiff format. Although every reasonable
attempt shall be made by Internetbuff to return to the Customer any
images or printed material provided for use in creation of the Customer's Web
site, such return cannot be guaranteed.
11. Design Credit. A link to Internetbuff will appear
in either small type or by a small graphic at the bottom of the Customer's Web
site. If a graphic is used, it will be designed to fit in with
the overall site design.
12. Access Requirements. If the Customer's Web
site is to be installed on a third-party server, Internetbuff
must be granted temporary read/write access to the Customer's storage
directories, and those directories must be accessible via FTP.
Depending on the specific nature of the project, other resources
might also need to be configured on the server.
13. Post-Placement Alterations. Internetbuff cannot accept
responsibility for any alterations caused by a third party occurring
to the Customer's pages once installed. Such alterations
include, but are not limited to additions, modifications or deletions.
14. Domain Names. Internetbuff may purchase domain names
on behalf of the Customer. Payment and renewal of those
domain names is the responsibility of the Customer.
The loss, cancellation or otherwise of the domain brought about
by non or late payment is not the responsibility of Internetbuff.
The Customer should keep a record of the due dates for
payment to ensure that payment is received in good time.
15. General. These Terms and Conditions supersede all
previous representations, understandings or agreements. The Customer's signature
below or payment of an advance fee constitutes agreement to and
acceptance of these Terms and Conditions. Payment online is an
acceptance of our terms and conditions.
16. Governing Law. This Agreement shall be governed by
English Law.
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